Contact

Have any questions or comments? We’re here to help you get started quickly and hassle-free. Please fill out the contact form below or email us at info@kinto.nl.

Prefer to have a call? Reach us on weekdays from 09:00 to 17:00 at 085 08 86 225.

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Contact information

info@kinto.nl

+3185 08 86 225

Krommewetering 111, 3543 AN Utrecht

Part of Louwman

Roadside assistance or emergency?

Can’t continue driving but it’s not an emergency? Call our roadside assistance. In case of an emergency, call our emergency number. For more information, see our accidents and damage page.

Frequently Asked Questions

I need a parking permit, is that possible?

Once we’ve scheduled a delivery appointment and the license plate is known, we can send you an online driver’s declaration upon request in advance. Otherwise, the declaration will be sent within 5 working days after the car has been picked up or delivered. You can use this declaration to apply for your parking permit.

What does the upgrade option for a car include?

Our standard cars are comfortable and well-equipped. Looking for extra luxury and convenience? Choose the upgrade option. This includes features like enhanced speakers, LED lighting, a smart entry system with start button, a digital dashboard, a larger multimedia screen, bigger wheels, and rear privacy glass. Check the product page of your chosen car for specific details.

Is the upgrade option available for every car?

No, the upgrade option is not available for all cars. On each car’s product page, you can see if an upgrade is possible and which features are included. Currently, upgrades are available for the Toyota Yaris and Yaris Cross.

As an expat, can I take out a car subscription?

Yes, you can! However, you will need a valid driving license recognized in the Netherlands and a Dutch residential address. If you’re planning to move in the future, please contact us, and we will help you find a suitable solution.

What is all included in the subscription?

Your KINTO Flex subscription includes all-risk insurance, maintenance, tax, roadside assistance in almost all of Europe, and your chosen number of kilometres per month. Learn more about customizing your car subscription on our page: How it works? Step-by-step guide.

I want to buy a house, is KINTO Flex a good idea?

Absolutely! If you’re planning to buy a house, KINTO Flex is a smart choice. Our car subscription is not registered with the BKR, so it will not impact your mortgage application.

I need a temporary car, can you offer this?

KINTO Flex is the ideal solution for those needing a car for a limited period. We offer short minimum terms of 3, 6, or 9 months. After this period, you have the flexibility to cancel on a month-to-month basis or continue driving for as long as you need.

Are all the cars you offer automatic?

Almost all our cars come with automatic transmission, with a few exceptions clearly specified otherwise. All vehicles are equipped with standard air conditioning and support Apple CarPlay/Android Auto. Explore detailed specifications for each model.

Are electric car subscriptions available?

Currently, we do not offer fully electric models in our range, but this may change soon. Do you have a preference? Be sure to let us know!

Can I choose what kind of tyres I want?

Your car comes equipped with factory tyres (summer tyres) as standard.

What are the options with a KINTO Flex subscription?

With KINTO Flex, you can choose the duration and monthly mileage that best suits your needs. For the contract duration, you can select from 3, 6, or 9 months, and after the minimum term, you have the flexibility to continue driving as long as you wish. Additionally, you can choose for mileage packages of either 1,000, 1,500 or 2,000 kilometers per month. Discover more options directly in our configurator.

We require a one-month notice period for cancellation. Therefore, if you intend to return the car after the minimum term, such as six months, please inform us by the end of the fifth month.

Can I customize my vehicle as desired?

You cannot fully customize your car. All our cars come well-equipped as standard with key features such as air conditioning, Apple CarPlay/Android Auto, and a rearview camera.

We have cars in various colors. When scheduling the delivery appointment, we’ll discuss which colors are available and your preferences. Please note that we cannot guarantee a specific color.

How can I contact you about the KINTO Flex subscription?

You can reach us by phone Monday through Friday from 08:00 to 17:00, or you can send us an email, and we will respond as soon as possible. For additional details, please visit our contact page.

How does the subscription process work?

The subscription process with KINTO Flex is simple. First, select your car, determine the minimum term, and choose your mileage bundle. Then, decide on any additional options and place your order for the KINTO car subscription. See the full step-by-step plan on our page: How it works.

What is the contract duration?

We offer minimum terms of 3, 6, or 9 months. Once this term is over, you can cancel month-to-month or continue driving for as long as you like.

Can I cancel KINTO monthly?

Yes, your KINTO Flex subscription can be canceled month-to-month once the minimum term has expired.

Is there a maximum number of kilometres that can be driven per month?

No, there is no maximum limit on the kilometres you can drive. When you subscribe to a car with us, we offer three different mileage bundles: 1,000, 1,500 or 2,000 km per month. Unused kilometers roll over to the next month for the entire duration of your subscription. Need to drive more than your monthly bundle? No problem! You’ll simply pay €0.18 per extra kilometer at the end.