Car documents
Vehicle registration certificate
When will I receive the registration certificate?
You will receive the registration certificate when your car is delivered. If it is not available at the time of delivery, we will send it to you within two weeks. This may happen if you are receiving a brand-new car and the registration is still being processed.
Make sure to carry the registration certificate or a temporary copy with you, as it must be available for inspection when requested. The certificate is credit card-sized, making it easy to carry. Since we are the vehicle’s owner, the ownership code remains in our possession. If you have not received the registration certificate within two weeks, please contact us.
What if I lose the registration certificate?
If you lose the registration certificate, contact us immediately. Replacing the certificate will incur a fee, so please handle it with care.
Insurance certificate & accident form
Insurance certificate
All KINTO Flex cars are fully insured (all-risk), meaning we cover repair costs, except for the deductible. At the time of delivery, we provide a document with our insurer’s details.
Accident form
Need a new accident form? Contact us, and we’ll email it to you. You can also find a European accident form online.
Parking permit
You can apply for a parking permit at your local municipality. Once your delivery appointment is scheduled and the car’s license plate is known, we can provide an online driver’s declaration upon request. If you need the declaration earlier, before picking up the car, don’t hesitate to contact us, and we’ll work with you to find a solution.
At KINTO, we ensure you have easy access to all necessary documents. If you have any questions, we’re here to help.
Frequently asked questions about KINTO Flex
Once we’ve scheduled a delivery appointment and the license plate is known, we can send you an online driver’s declaration upon request in advance. Otherwise, the declaration will be sent within 5 working days after the car has been picked up or delivered. You can use this declaration to apply for your parking permit.
Yes, your partner and children can ride in the car as long as they live at the same address and hold a valid driving license. However, if friends or other family members want to drive the car, you must always be present in the vehicle.
With KINTO Flex, you can choose the duration and monthly mileage that best suits your needs. For the contract duration, you can select from 3, 6, or 9 months, and after the minimum term, you have the flexibility to continue driving as long as you wish. Additionally, you can choose for mileage packages of either 1,000, 1,500 or 2,000 kilometers per month. Discover more options directly in our configurator.
We require a one-month notice period for cancellation. Therefore, if you intend to return the car after the minimum term, such as six months, please inform us by the end of the fifth month.
No, KINTO does not provide a parking permit for the car. You will need to arrange this independently. If you require the license plate number before picking up the car, please contact us, and we will work together to find a solution.
You cannot fully customize your car. All our cars come well-equipped as standard with key features such as air conditioning, Apple CarPlay/Android Auto, and a rearview camera.
We have cars in various colors. When scheduling the delivery appointment, we’ll discuss which colors are available and your preferences. Please note that we cannot guarantee a specific color.
You can reach us by phone Monday through Friday from 08:00 to 17:00, or you can send us an email, and we will respond as soon as possible. For additional details, please visit our contact page.